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Calculating Shipping Charges:
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- By simply placing your item(s) in your shopping cart
and clicking 'Check Out', then filling out your shipping information
only and clicking on 'Continue', you will see your exact shipping
charges before your order is placed. At this point you still have
the option to either continue to place your order or cancel it.
- Shipping charges are calculated according to the total
weight of the items you purchase. You may save on shipping by purchasing
more items at one time: Example - if you purchase a bib, it will be
counted as a 1 lb. shipment, thus totaling $1.98 for the bib plus $6.95
shipping. That same $6.95 shipping charge would apply to a purchase
of 10 pacifiers having a total weight of 1 lb. Thus, your total would
be $30 for the 10 pacifiers and that same $6.95 for shipping.
- Free Shipping offers only apply for ground shipping
within the 48 contiguous U.S. states.
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Express Delivery (Air)
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- We apologize that we do not offer express delivery.
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Delivery Time
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- Please check each individual product page for estimated
shipping times.
- Ground shipping time will usually be 3 to 7 business
days after the order is shipped, depending on where you live.
- Orders received after 12:00 PM will be processed the
following business day.
- Orders submitted with the wrong billing information
will need verification and therefore will be delayed, the above shipping
policies will not apply. We ask that you please enter your billing address & phone #
exactly as stated on your credit card statement so that your
order may be processed efficiently.
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- Since we only ship via UPS or FedEx, we are unable
to deliver to any APO/FPO or P.O. Boxes.
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Sales Tax |
- ishopforbaby.com operates out of New Jersey, therefore
we are required to collect 7% sales tax on all non-clothing items that
are shipped in New Jersey. Customers residing outside of New Jersey
will not be charged sales tax for orders placed on ishopforbaby.com, but
may want to consult applicable tax laws in their state.
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Insurance
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- We automatically insure all packages.
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- UPS ground service is now available to Alaska and Hawaii.
- We ship select items to AK and HI, please e-mail us prior to placing your order.
- We do not ship to Puerto Rico.
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International and Canadian Orders
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- ishopforbaby.com sincerely regrets that it is currently
unable to process and ship International or Canadian orders. We appreciate
your understanding and thank you for shopping at ishopforbaby.com.
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Changing Or Canceling A Recently Placed Order
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- We ask that you please make sure that your order is
correct prior to submitting it to us. Once you place your order our
systems begin processing. Should you need to cancel your order for any
reason, please email us immediately at info@ishopforbaby.com. If an order is canceled after 1 hour, the customer is responsible for a 10% cancellation fee. Bunk Bed Orders cannot be canceled.
We will make every effort to stop the items from being shipped. However,
once the order is in transit, we will be unable to change or cancel
your order, thus you will need to follow the Return Policy procedures
stated below to return the items for exchange or refund.
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ishopforbaby.com Return Policy
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- If, for whatever reason, you are not completely satisfied with your ishopforbaby.com purchase, you may return UNUSED, RESALABLE, returnable
products to us for a refund or exchange, provided you notify us and we receive the item back in our warehouse within 30 days of the original date of delivery. Special orders and custom orders are non returnable or cancelable.
- Personalized items are special made for you and cannot be returned.
- Order shortages, damages or discrepancies must be claimed within 5 days of receipt of order.
- Custom orders and special orders are non returnable or cancelable.
- All returns and refunds are subject to final approval
from our Customer Service Department.
- A 10% restocking fee applies when returning items.
- A 20% restocking fee applies on all returnable bedding items.
- A 20% restocking fee applies on returnable rugs.
- A 20% restocking fee applies on all Safety Gates.
- If an order is refused, shipping charges are non refundable
and all restocking fees will still apply.
- Shipping charges are non refundable.
- Returns on items that included 'Free Shipping' will
be credited for the item ONLY minus the original shipping charges we incurred to ship the item(s) out to you & restocking fees will still apply.
- Defective merchandise after the 30 day period is under warranty by the manufacturer, and we encourage you to please read the warranty information enclosed with each product.
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Item(s) arrived damaged. What to do?
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ishopforbaby.com strives to ship your package in good condition. Unfortunately, packages may be damaged during the shipping process after leaving ishopforbaby.com. If your order arrives at your door damaged, broken or defective, we will either replace the broken parts if possible or ship out a new one at our discretion and completely at our expense. Please be sure to inspect your item(s) for concealed damage if you do not plan on using it immediately. We are unable to accept cancellations on merchandise after it arrives damaged, but we will make every effort to make the product right.
Please E-mail our customer service department within 7 days of the delivery date to report the damage. Please be sure to E-mail information such as your order #, model number, serial number and any part numbers available. Please allow up to 48 hours for a response, in many cased we will need to contact the manufacturer and report the damage. We will not be able to replace damaged merchandise if we are not notified within 7 business days of the delivery date. This applies to canceling and returning a damaged item as well. We will continue to make every effort to get you individual replacement parts.
Requests for replacement parts will be processed as quickly as possible. Please note that we are not able to express ship replacement pieces. |
Return Instructions |
- The return request must be sent to us in writing.
- Please email our Customer Service Department at info@ishopforbaby.com
with the following information requesting a refund or exchange:
1. Order number
2. Product number and/or name
3. Reason for return
4. Note type of return (Refund, Exchange, Replacement)
- We will reply via email with a Return Material Authorization
number (RMA#), which MUST be issued prior to ishopforbaby.com accepting
any returns. Packages without an RMA number cannot be accepted at our
warehouse.
- Please return items in their original box. Include
the original packing slip, copy of the receipt, exchange or refund instructions
and the RMA number. The RMA number should also be clearly visible and
on the shipping label. Also, please make sure that the package is
securely wrapped.
- You may drop off the package at a UPS or FedEx pickup station.
- For reasons of hygiene, items falling into the following
classes of products that have been opened or used cannot be returned:
Diapering Accessories, Diaper Bags, Diapers, Diaper Pails & Liners,
Potty Seats, Feeding Accessories, Breast Pumps, Bottles, Bottle Brushes,
Nipples, Rattles, Sterilizers, Wipes, Thermometers, Pacifiers, Bathing
Accessories, Lotions & Powders.
- Again, please note that shipping charges are non refundable. Return shipping costs
are the customer's responsibility.
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Where do I send the returns?
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- Please arrange to have packages shipped back to the address
emailed to you with your authorized RMA number. You may use UPS, FedEx or USPS.
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When will I receive my exchange or refund?
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- Once the package is picked up from your location, it
could take UPS or FedEx one to two weeks to return the item back to our warehouse.
We will exchange or issue credit within 14 business days of receiving
items with authorized RMA numbers. Please note that credit card refunds
may not appear until the following billing cycle.
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What are the other guidelines?
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- ishopforbaby.com offers a 30 day money back guarantee
(less shipping & handling) on all UNUSED, RESALABLE, returnable products.
- All returns must be received in our warehouse no later
than 30 days from the original date of delivery.
- Defective merchandise after the 30 day period is under
warranty by the manufacturer, and we encourage you to please read the
warranty information enclosed with each product.
- A refused order will be handled as a returned order.
- Order shortages, damages or discrepancies must be claimed
within 5 days of receipt of order.
- Products subject to misuse and/or mishandling are not
eligible for a refund. Missing parts or manuals could result in restocking
fees.
- A 10% restocking fee applies when returning items.
- A 20% restocking fee applies on all returnable bedding items.
- A 20% restocking fee applies on returnable rugs.
- A 20% restocking fee applies on all Safety Gates.
- Returns on items that included 'Free Shipping' will
be credited for the item ONLY minus the original shipping charges we incurred to ship the item(s) out to you & restocking fees will still apply.
- Any item returned after 30 days will not be credited
and will be the sole property of ishopforbaby.com.
- Backorders are automatically canceled off the order
if they are not back in stock within a week.
- No credit needs to be issued for backordered items,
your credit card is charged only for items that are shipped.
- Currently we do not offer a print
catalog, but feel free to shop online or email us at: info@ishopforbaby.com
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What if I have any other questions?
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Please email us at:
info@ishopforbaby.com |
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How can I pay for my order?
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- We gladly accept Visa, MasterCard, American Express or Discover
cards issued by banks within the United States.
- All credit cards issued outside the United States Including
those issued in Canada and Puerto Rico will not be accepted.
- We regret that we cannot process orders requesting
COD, company check, personal check, money order or other payment methods
not listed above. In addition, we are currently unable to process foreign-issued
or Canadian credit cards.
- We charge your credit card once the order is processed.
All credit card orders are subject to verification and approval by the
card-issuing bank. For your protection, credit card orders shipped to
an address other than your billing address may require additional verification.
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Secure Online Ordering |
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